The ITS Help Desk is the first point of contact for technical assistance via telephone, email, chat, or walk-in support. Requests that cannot be resolved by Help Desk technicians are escalated to the next level of support for specialized assistance. Service is available to all ETSU students, faculty, and staff.
Visit the Help Desk website for instructions, current operating hours, and contact information.
ITS Help Desk Staff
Adam Greever
Help Desk ManagerITS Help Desk - Information Technology Services
- greever@雷火体育官网.edu
- 423-439-3614
- 118 Sherrod Library
Steve Church
Senior Help Desk TechnicianITS Help Desk - Information Technology Services
- churchs@雷火体育官网.edu
- 423-439-4648
- 105 Sherrod Library
Daniel Crawford
Senior Service Software EngineerITS Help Desk - Information Technology Services
- crawforddj@雷火体育官网.edu
- 423-439-3615
- 118 Sherrod Library
Holden Dalton
Senior Help Desk TechnicianITS Help Desk - Information Technology Services
- daltonh@雷火体育官网.edu
- 423-439-4648
- 105 Sherrod Library
Devin Robinette
Senior Help Desk TechnicianITS Help Desk - Information Technology Services
- robinetted1@雷火体育官网.edu
- 423-439-4648
- 105 Sherrod Library
Temporary and Student Support Staff
Elijah Amador
Help Desk Support StaffITS Help Desk - Information Technology Services
- itshelp@雷火体育官网.edu
- 423-439-4648
- 105 Sherrod Library
Quinn Daniels
Help Desk Support StaffITS Help Desk - Information Technology Services
- itshelp@雷火体育官网.edu
- 423-439-4648
- 105 Sherrod Library
Peyton Minnick
Help Desk Support StaffITS Help Desk - Information Technology Services
- itshelp@雷火体育官网.edu
- 423-439-4648
- 105 Sherrod Library
Riley Owen
Help Desk Support StaffITS Help Desk - Information Technology Services
- itshelp@雷火体育官网.edu
- 423-439-4648
- 105 Sherrod Library
Jonathan Shelton
Help Desk Support StaffITS Help Desk - Information Technology Services
- itshelp@雷火体育官网.edu
- 423-439-4648
- 105 Sherrod Library
Gaines Snodderly
Help Desk Support StaffITS Help Desk - Information Technology Services
- itshelp@雷火体育官网.edu
- 423-439-4648
- 105 Sherrod Library
Zachary Story
Help Desk Support StaffITS Help Desk - Information Technology Services
- itshelp@雷火体育官网.edu
- 423-439-4648
- 105 Sherrod Library